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Old 11-7-07, 12:35 AM   #1
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Digital camera memory stick


I bought a sony cybershot digital camera. It came with a 2GB memory stick (Sony Pro Duo) and a card reader (Merkury).

I think first time I didn't have any problem downloading pictures from the camera to my computer. I just had to stick the memory stick to the adapter case that came with. Then stick it to my computer USB port, and I was able to move all my pics from camera to computer. Strangely, this time, I am not able to do the same.

When I stick the memory stick to my computer's usb port, it just shows a removable hardware added. When I right-click on the hardware icon, it says "Safely Remove Hardware". I don't seem to find out any software to download the pictures.

Can anyone help me and tell me how to download pics from my camera to computer? Please help, I need to send some urgent pictures to my son's teacher tonight. She said my son is the only child in her class who has not submitted family pictures yet!!!
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Old 11-7-07, 01:51 AM   #2
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Reboot the PC with the reader attached to the USB port. That might fool the PC into thinking the device is already there.
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Old 11-7-07, 02:24 AM   #3
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Go to 'my computer' and select the device that indicates it is a removable storage device..... do not right-click on the hardware icon. you should be able to click on that device... likely indicated by a letter ... [on my laptop, the letter of that device is Drive G 'removable storage device'] ..... browse to the folder on that device that contains your pictures. Make a folder on your desktop and drag the images from the memory stick to that folder.
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Old 11-7-07, 02:43 AM   #4
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It is G drive on my computer. When I click on the drive, it says "Please insert Disk into Drive G". Do you think my memory stick is damaged?
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Old 11-7-07, 02:51 AM   #5
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I changed the adapter and now it works. So the adapter (that looks like a case for the memory stick) was broken. Luckily, I had another adapter that came with another memory stick. So I used it. Thank you for your help anyway! Great!
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Old 11-7-07, 05:22 AM   #6
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Try taking out the stick and re-inserting it. Check you're placing it in the reader correctly and fully. You can do this with the computer switched on and the reader plugged in.
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